Job Description
About the Role
This position exists to provide direct input to project plans, schedules, and methodology in the operation and maintenance of multiple system environments. Candidate responds to system management alerts to handle system/operations exceptions, within the assigned enterprise systems of product offerings. This position is also responsible for triage change management support.
Responsibilities
Diagnose complex system problems using dumps, traces, or other diagnostics aids.
Diagnose system performance problems using available standard performance tools and system indicators such as queue lengths, CPU utilization, etc.
Install program products and system components or aid in installation by end users.
Develop user mods for installation of customized existing routines, device drives, and other system modifications.
Develop optimum system configurations and plans for installation of...