Location
singapore, singapore, Singapore
Posted
July 04, 2026
Job Description
This is a Work from Home Job, Please do also state which country you are and will be at, including timezone.
You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client’s infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery
Job Responsibilities- Provide Level 2 / 3 IT support to End-Users & Infrastructure Devices
- Deploy, Manage and Maintain servers and networks (L3)
- Troubleshooting Network and Server devices (Active Directory, GPOs, OUs experiences)
- Producing Reports to clients during Onboarding / Maintenance
- Ensuring Clients’ System Documentation is accurate and up to date
- Maintain accurate ticketing processes and asse...