Senior Support Engineer

Terrabit Consulting Pvt. Ltd - India

Full-time Other-General
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Location
India, tamil nadu, India
Posted
June 19, 2026

Job Description

2HC: 1HC-APAC/EMEA shift 1HC-nightshift Β 

Β Must Have - Python
Django, openshift (Even Developer also ok if they are interested in shift
& weekend support) Β 

F2F interview is must (Any DHL location) Β 

Techno functional consultant SME with direct
experience in at least two of these areas: Β 

Python Django Framework, LLMs,
Prompt Engineering, Rest API, or Customs product knowledge. Β 

Task Description: Functional Skillset Β 


β€’ Document extraction lifecycle ownership (onboarding β†’ configuration β†’ UAT β†’ production
support) Β 


β€’ Requirement analysis for field-level data extraction across diverse document
types (Invoice, Booking, Customs, etc.) Β 


β€’ Issue triage and root cause analysis (prompt vs data vs
integration/system) Β 


β€’ Stakeholder coordination (Business, Vendor, IT) for onboarding and production
stab...