Senior Support Consultant (Valencia)

Full-time Gestión y operaciones

Senior Client Experience & Operations Advisor

This role oversees the day‑to‑day operations of LiveDGAP, ensuring flawless execution of chauffeur services, VIP Meet & Greet, and event transportation worldwide. The advisor serves as the central point of coordination among clients, partners, chauffeurs, and internal stakeholders, ensuring seamless booking from quotation to completion.

Responsibilities

• Oversee all daily transportation and VIP Meet & Greet bookings globally.
• Monitor active services; manage schedule changes, flight delays, cancellations, and amendments.
• Maintain operational records, supplier databases, and service documentation.
• Support event transportation planning and execution as required.
• Prepare quotations, booking confirmations, invoices, and service updates.
• Provide proactive communication before, during, and after services.
• Resolve service issues and client concerns with profess...