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Location
bengaluru, karnataka, India
Posted
July 13, 2026

Job Description

Job Description

Requirements

  • Experience : 7.5 Years
  • Proven experience as a Business Analyst, with a strong focus on Service Cloud platforms and field service operations.
  • Deep expertise in end-to-end (E2E) service processes, specifically including visit preparation, on-site execution, installed base management, lead generation, report generation, and visit debrief/closure.
  • Strong understanding of data flows and system integrations, with the ability to map dependencies between Service Representatives and other roles such as Planners, Customer Service Hub agents, and Data Stewards.
  • Hands-on experience with field service tools and applications, including BFS, ServiceMax Go, OnSite, and IB Collection apps.
  • Knowledge of integration points between ServiceMax and other enterprise platforms (., mySchneider, CRM, ERP).
  • Familiarity with AI-driven process design (., ) and its application to field servi...

    • Job Details

    • Job Type
      Full-time
    • Category
      Other-General
    • Date Posted
      July 13, 2026
    • Application Deadline
      August 22, 2026