Location
calgary, ab, Canada
Posted
July 11, 2026
Job Description
Join Parkland as a Senior Specialist focused on IT ETRM support for the ION RightAngle system. Provide vital enhancements while ensuring exceptional customer service for users.
This role is key to maintaining and enhancing the RightAngle system, requiring excellent organizational skills and customer service aptitude. You will engage with users, document system issues, and ensure compliance with corporate standards. Your ability to analyze and test upgrades will directly impact the operational effectiveness of Parkland’s IT systems.
Key Responsibilities:
• Interact daily with users and management to support RightAngle
• Document and analyze system enhancements thoroughly
• Field and resolve data-related questions from users
• Ensure adherence to change management guidelines
• Provide after-hours support for critical business situations
Requirements:
• Bachelor's degree in IT or related field
• 5+ years experience in application support
• Strong analytica...
This role is key to maintaining and enhancing the RightAngle system, requiring excellent organizational skills and customer service aptitude. You will engage with users, document system issues, and ensure compliance with corporate standards. Your ability to analyze and test upgrades will directly impact the operational effectiveness of Parkland’s IT systems.
Key Responsibilities:
• Interact daily with users and management to support RightAngle
• Document and analyze system enhancements thoroughly
• Field and resolve data-related questions from users
• Ensure adherence to change management guidelines
• Provide after-hours support for critical business situations
Requirements:
• Bachelor's degree in IT or related field
• 5+ years experience in application support
• Strong analytica...