Senior Specialist - Contract - Sydney/ Melbourne
Hastha Solutions
Full-time
Business Operations Specialists
Location
Australia, New South Wales, Australia
Posted
July 25, 2026
Job Description
Urgent requirement of Senior Specialist - Contract - Sydney/ Melbourne
Requirements
Role Summary
The Senior Specialist is a role within Contact Centre Platforms team, supporting the day-to-day operations of HDC services.
The role works closely with support (L1/L2/L3), Operations and business team to ensure smooth operation of contact centre services.
Key Responsibilities
Operational Support & Monitoring
· Perform basic platform monitoring using dashboards and tools
· Execute routine health checks an...