Location
toronto, on, Canada
Posted
June 16, 2026
Job Description
Join Bell as a Senior Solution Architect in Conversational AI, where you will design engaging AI solutions that enhance the customer experience in a hybrid work environment.
This senior role focuses on elevating customer interaction design through innovative AI platforms. You will leverage your expertise in Natural Language Understanding and Large Language Models to create scalable solutions. Key responsibilities include mentoring AI developers and ensuring compliance with security standards while implementing conversational frameworks.
Key Responsibilities:
• Design AI platforms for diverse user scenarios
• Create orchestration and retrieval systems using LLMs
• Integrate frameworks across multiple channels
• Ensure security and governance compliance
• Mentor developers on technical processes
Requirements:
• 5+ years in conversational design experience
• Proficient in Natural Language Understanding principles
• Experience with Azure or GCP cloud servic...
This senior role focuses on elevating customer interaction design through innovative AI platforms. You will leverage your expertise in Natural Language Understanding and Large Language Models to create scalable solutions. Key responsibilities include mentoring AI developers and ensuring compliance with security standards while implementing conversational frameworks.
Key Responsibilities:
• Design AI platforms for diverse user scenarios
• Create orchestration and retrieval systems using LLMs
• Integrate frameworks across multiple channels
• Ensure security and governance compliance
• Mentor developers on technical processes
Requirements:
• 5+ years in conversational design experience
• Proficient in Natural Language Understanding principles
• Experience with Azure or GCP cloud servic...