Senior Social Media Analyst

Sprinklr

Full time Business Operations Specialists
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Location
Bangalore, Karnataka, India
Posted
July 07, 2026

Job Description

Description

As a Social Media Analyst, you will :

  • Understand and relate to brands and their social presence.
  • Monitor and moderate social channels of clients – Identify/escalate consumer service concerns, brand response worthy content, sensitive/inappropriate content.
  • Post social media content on appropriate social channels like Facebook, Twitter, Instagram, YouTube, Google+, Pinterest , Forums, Blogs etc
  • Formulate responses for user engagement that adhering to the social tone and language of the brand
  • Monitor and act upon campaign specific or crisis specific messages as per the guidelines listed by the brand
  • Conduct extensive research to build the client’s social audience profile database and identify audience that matter to the brand.
  • Discretion to identify threats and opportunities in user generated content
  • Work on Creating and Implementing Advocacy Programs for Brands
  • Work in Tracking and ...

    • Job Details

    • Job Type
      Full time
    • Category
      Business Operations Specialists
    • Date Posted
      July 07, 2026
    • Application Deadline
      August 16, 2026