Senior ServiceNow Business Analyst

Endava

Full-time IT & Technology
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Location
kuala lumpur, kuala lumpur, Malaysia
Posted
July 28, 2026

Job Description

Role Overview

We are seeking a ServiceNow Functional Consultant with a strong background in driving digital transformation initiatives and bridging the gap between business and technology. The ideal candidate will have experience working with cross-functional teams delivering ServiceNow customizations and configurations, being responsible of gathering requirements, defining business needs, and supporting the delivery of scalable, user-focused solutions.

What You Will Do

Engage with business stakeholders and IT teams to gather, analyze, and document detailed requirements for digital products and services around ServiceNow Platform. Lead workshops and discovery sessions to understand customer needs around ServiceNow Implementations and further development, business workflows, and system requirements.

Why It Might Be a Fit

Proven experience in business analysis within complex IT project environments involving ServiceNow platform. Strong stake...