Senior Service Advisor

Budds' BMW

Full-time Information and Record Clerks
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Location
Oakville, Ontario, Canada
Posted
July 01, 2026

Job Description

Budds’ Chevrolet Cadillac Buick GMC is seeking an experienced Senior Service Advisor to add to our customer service experience in our busy Service Department. This role is ideal for someone who thrives in a fast‑paced environment, understands OEM processes, and can mentor junior advisors while delivering exceptional customer care.

Key Responsibilities

  • Customer intake & consultation — Greet customers, assess vehicle concerns, and document repair needs accurately

  • Repair order management — Create, review, and update ROs with precise concern, cause, and correction details

  • Technical communication — Liaise with technicians to ensure accurate diagnosis and timely updates

  • Upselling & maintenance recommendations — Present maintenance schedules, warranty coverage, and value‑added services

  • Customer updates — Provide clear, proactive communication regarding repair status, timelines, an...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      July 01, 2026
    • Application Deadline
      August 10, 2026