Job Description
This is a remote position.
Job Title: Senior Salesforce Field Service (SFS) Engineer
Location: Remote
Duration: Fulltime
Role Overview
We are looking for a specialized Senior Salesforce Field Service (SFS) Engineer to design, configure, and optimize our field operations platform. In this role, you will be the technical backbone of our ISP dispatch and truck roll operations, ensuring our field technicians are deployed efficiently for fiber installations, upgrades, and repairs.
You will be responsible for tailoring the dispatch console, setting up automated routing optimization, customizing the mobile experience for field crews, and integrating SFS with our order orchestration engines to enable seamless, automated appointment scheduling the moment an order is finalized.
Key Responsibilitie...