Senior Salesforce Business Analyst - First Advantage (Bangalore/Mumbai)

Full Time Business Operations Specialists

​​Position Summary​ 

As a Sr. Salesforce Business Analyst at First Advantage (FA), you will play a crucial role in documenting and designing business processes within our systems, assessing their impact on core data and operations. A key aspect of success in this position will be the ability to provide quick and accurate evaluations of business processes for different teams within First Advantage.

This role requires close collaboration with all the stakeholders involved on a project to develop and enhance Salesforce solutions, incorporating AI and automations, and messaging capabilities. The Senior Salesforce Business Analyst will also work with various internal teams, including Customer Care, IT, GTM, and others, to create and implement innovative IT proof-of-concepts aimed at improving key performance indicators (KPIs) and return on investment (ROI) while facilitating business process automation. 

The ideal candidate will have over 5 years of experience...