Senior SaaS Technical Support Analyst

PM Consulting

Full-time IT & Technology
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Location
pasay, metro manila, Philippines
Posted
May 28, 2026

Job Description

A growing technology organization is seeking a Technical Support Analyst II to provide advanced technical assistance for software applications. The role involves diagnosing complex application issues and delivering effective customer support. Candidates must have at least 3 years of experience in technical support, proficiency in Transact-SQL, and strong analytical and communication skills. This position includes mentoring junior staff and managing multiple support cases while ensuring service quality.
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