Senior Receptionist

Full-time Other-General

Overview A Receptionist ensures smooth running operations by channelling accurate information to all promptly and ensuring a warm welcome and heartfelt goodbye to all guests. Responsibilities Ensure that daysheets are updated daily with correct information and shared with all relevant departments timeously. Assist with daily safari shop sales with guests and staff. Communication management – ensure that all phone and radio calls are responded to as per company policy and procedures. Ensure all guest special requirements are noted, acted upon, and communicated to relevant departments. Act as a central control point in any emergency situation and ensure you follow company policies and procedures. Assist with Kwandwe Logistics in terms of transferring guests, staff and deliveries to the correct destinations at the correct times. Guest and staff billing – ensure accurate billing and smooth running check‑in and/or check‑out procedure. Follow Kwandwe Policies & Procedures with regard to paym...