Senior Quality & Insights Lead – Multi-Campaign Ops

Probe Group

Full-time Management & Operations
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Location
, , philippines, , , philippines, Philippines
Posted
June 14, 2026

Job Description

Probe Group is seeking a Senior Quality and Insights Manager to oversee quality operations at their Makati City location. In this role, you will lead a team, drive quality performance, and enhance customer experience across multiple campaigns.

Applicants should have at least 5 years of leadership experience in BPO and be skilled in analytics and stakeholder management. The ideal candidate is committed to operational excellence and continuous improvement.

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