Senior Property Claims Manager, Melbourne

JL Exec

Full Time Business Operations Specialists
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Location
Melbourne, Victoria, Australia
Posted
June 23, 2026

Job Description

  • Newly created role
  • Work life balance
  • Ownership of escalated disputes (IDR & EDR)

    • Our client, a leading successful national insurance group who are well-respected for delivering quality products and a high standard of service to brokers, is currently seeking an experienced property claims professional to step into this newly created senior claims role and make it their own.

    Key Responsibilities

  • Manage a small portfolio of property claims to ensure accurate & efficient settlement
  • Take ownership of all escalated disputes (both IDR & EDR)
  • Expand and seek ways to improve their disputes process
  • Mentoring staff
  • Involvement in various transformation projects
  • Build and maintain strong relationships with various stakeholders internally and externally
  • Working to AFCA and IFSO timeframes
  • Handling of all AFCA submissions & challenge decisions if necessary

    • ...

    Job Details

    • Job Type
      Full Time
    • Category
      Business Operations Specialists
    • Date Posted
      June 23, 2026
    • Application Deadline
      August 02, 2026