Senior Project Manager

Confidential

Full-time Business Operations Specialists
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Location
Charlotte, North Carolina, United States
Posted
July 15, 2026

Job Description


Job Title: Senior Project Manager
Location: Charlotte, NC (Hybrid – days onsite)

Job Type: Contract ( Months, potential to convert)

Max Pay Rate: $/hr

Overview

We are hiring a Senior Project Manager (PM) to lead wave-based migrations for a large-scale Contact Center Modernization initiative within the financial services space. This is a high-visibility, multi-year transformation program focused on migrating contact center operations to a modern cloud-based platform.

Key Responsibilities
  • Lead end-to-end delivery of migration waves (discovery → deployment)
  • Drive execution across contact center modernization initiatives
  • Partner with business leaders and contact center teams to ensure adoption
  • Influence executive stakeholders and drive strategic alignment
  • Coordinate across a team of + project managers
  • Manage compl...

    • Job Details

    • Job Type
      Full-time
    • Category
      Business Operations Specialists
    • Date Posted
      July 15, 2026
    • Application Deadline
      August 24, 2026