Location
madrid, comunidad de madrid, Spain
Posted
July 20, 2026
Job Description
Board is seeking a highly analytical Product Support Specialist (L3 Analyst) for an afternoon shift (3 PM to 11 PM CET). You will be the primary technical contact, supporting customers using the Board Platform and collaborating with multiple internal teams.
Responsibilities include investigating complex incidents, root cause analysis, and creating knowledge base articles. Strong English skills, MIS/CS/Math background, and SaaS experience are required.
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