Location
toronto, on, Canada
Posted
June 19, 2026
Job Description
Senior Product Manager for AI and Automation
PagerDuty is a leader in Digital Operations Management, helping organizations deliver a perfect digital experience. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.Key ResponsibilitiesDefine and drive the multi-year roadmap for Workflows and Actions, covering both cloud-delivered SaaS and on-premises deployments.Lead product definition for the agentic layer of PagerDuty’s automation platform — the Skills, Tools, and Connectors that enable AI agents to act autonomously in production environments.Define the model for how autonomous SRE agents interact with automation primitives: invoking runbooks, triggering Actions, calling external APIs via Connectors, and escalating when confidence is low.Work closely with engineering to define the trust, safety, and audit boundaries required before automation can act on behalf of an agent rath...
PagerDuty is a leader in Digital Operations Management, helping organizations deliver a perfect digital experience. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future.Key ResponsibilitiesDefine and drive the multi-year roadmap for Workflows and Actions, covering both cloud-delivered SaaS and on-premises deployments.Lead product definition for the agentic layer of PagerDuty’s automation platform — the Skills, Tools, and Connectors that enable AI agents to act autonomously in production environments.Define the model for how autonomous SRE agents interact with automation primitives: invoking runbooks, triggering Actions, calling external APIs via Connectors, and escalating when confidence is low.Work closely with engineering to define the trust, safety, and audit boundaries required before automation can act on behalf of an agent rath...