Senior Product Manager, Onboarding and Activation

Full-time Management & Operations

Senior Product Manager, Onboarding and Activation

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are seeking a Senior Product Manager, Onboarding and Activation to join our Product Led Growth team. This role is open to remote applicants across the U.S. and Canada, with the exception of Quebec.

Overview

When a law firm becomes a Clio customer, the first 120 days determine whether they become a firm that is genuinely embedded in Clio, or one that churns quietly because they never quite got there. This role owns that window. You will design and build the onboarding experiences, activation systems, and in‑product guidance that move new customers from signed contract to real, sustained usage across the Clio products they have bought. It is about making sure they actually use what they have, get value from it, and build the habits that make Cl...