Senior Process Training & Curriculum Lead

EXL

Full-time Marketing & Media
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Location
pasay, metro manila, Philippines
Posted
June 05, 2026

Job Description

Position Overview

The primary role of the job is to educate and produce competent staff to deliver client-set requirements. The job focuses in transferring process knowledge and its related skills essential to accomplish tasks needed for production. It is also responsible for providing assistance in the following: developing and improving the process-specific curriculum, conducting training needs analysis, creating content to meet the client-set updates, organizing cross- and up-skill training, and reporting to process owners.

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