Job Description
About Foundever ™
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter
Job Summary
Foundever is seeking an experienced Network Operations Engineer (L3) to take senior technical ownership of our most complex, high-impact network incidents and keep our global network running. Sitting at the top of the network operations escalation path, you will be the senior authority for Priority 1 and Priority 2 incidents — leading incident response, driving root-cause analysis, a...