Location
Remote, Remote, Colombia
Posted
June 24, 2026
Job Description
Twilio Inc. is seeking a Customer Experience Manager to develop strategies for customer adoption and retention while leading a team in Colombia. This role involves collaborating with various teams to enhance customer experiences and drive product adoption.
Applicants should have over 5 years of management experience in Digital CS or similar fields, possess excellent organizational and communication skills, and maintain a customer-first mindset. Twilio offers generous time-off and wellness leave among other benefits.
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