Senior Manager, Global Customer Solutions Operations

Johnson & Johnson

Full-time Other-General
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Location
zug, zug, Switzerland
Posted
June 24, 2026

Job Description

Johnson & Johnson is seeking a Senior Manager for their Global Customer Solutions Centre, located in Zug, Switzerland. The role involves leading customer service operations, applying operational excellence across various markets, and ensuring high-quality customer experiences while managing a distributed team.

With 8-10 years of professional experience required, the ideal candidate will have a strong background in continuous improvement, operational leadership, and the ability to implement digital solutions in customer service.

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