Job Description
OverviewPull and consolidate reports from client systems across multiple programs on a regular cadenceBuild, maintain, and continuously improve reporting outputs including hierarchy reports and program performance dashboardsOrganize and maintain lead files, ensuring data integrity and accessibility for program stakeholdersDevelop and manage Excel-based reports with structured, clean formatting suitable for internal and client audiencesAnalytics & InsightsAnalyze program data to identify trends, anomalies, and performance gaps — not just compile numbers, but draw meaningful conclusionsRecognize when key metrics are deviating from expected patterns and proactively investigate root causesTranslate data findings into clear, actionable takeaways for the Director and program teamsLeverage BI reporting tools to build visual summaries and performance narratives that support decision-makingBusiness Reviews & Client SupportHelp gather data and put together Monthly Business Reviews (MBRs) and ...