Senior Manager, Client Service Excellence (Finance)

Empower

Full-time Management & Operations
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Location
taguig, metro manila, Philippines
Posted
July 24, 2026

Job Description

Empower Philippines seeks a Senior Manager Client Service to lead a team of inbound call center representatives servicing the financial needs of Empowerโ€™s retail account owners. The Senior Manager will coach and mentor associates, building a culture of service excellence that delivers on-the-call solutions tailored to each customerโ€™s financial needs.

The role requires 10+ years in customer service, 3โ€“5 years in supervision, fluent English, and FINRA certifications (Series 7/24/63) with

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