Senior Manager - Client Engagement & Client Services Support

Full-time Sales

Company Overview

Join us on our mission to elevate customer experiences for people around the world.

Position Purpose

The Senior Manager – Client Engagement & Client Services Support is responsible for leading the planning, coordination, and execution of logistics for client‑facing engagements, including providing on‑site support for client visits and executive engagements across Philippine sites. This role also drives the development and scaling of standardized processes, tools, and playbooks to ensure consistency, efficiency, and repeatability across the Client Services function globally.

Key Responsibilities

• On‑Site Engagement Support
  • Provide on‑site coordination and support during client visits and executive engagements.
  • Manage day‑of execution including meeting flow, timing, and coordination across teams.
  • Serve as the central point of contact on‑site to ensure smooth delivery and real‑time issue resolutio...