Senior Manager Business Operations -BFSI
Firstsource
Full-time
Outsourcing and Offshoring Consulting
Location
taguig, national capital region, Philippines
Posted
June 17, 2026
Job Description
Senior Manager – Business Operations (BFSI)
Role Summary
Responsible for leading end-to-end business operations for BFSI (Banking, Financial Services, and Insurance) accounts, ensuring achievement of operational KPIs, client satisfaction, regulatory compliance, financial performance, and people development. The role drives operational excellence through strategic planning, stakeholder management, and continuous improvement initiatives.