Senior Loyalty Manager

Full time Advertising, Marketing, Promotions, Public Relations, and Sales Managers

Description

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams.

We understand that success is achieved through our people, and we are searching for a Senior Loyalty Manager to join our growing business.

Purpose of the role:

The Senior Loyalty Manager is accountable for defining and leading Iceland Foods’ online loyalty strategy, driving customer retention, frequency and lifetime value. This role owns the end-to-end online loyalty proposition, ensuring it delivers tangible commercial growth, deepens customer relationships and differentiates Iceland’s online offer in a highly competitive grocery market.

Key Responsibilities:

Online Loyalty Strategy & Proposition

Define and own the online loyalty vision and roadmap for Iceland

Lead the evolution of the loyalty proposition

Ens...