Senior Labour Relations Consultant

Full-time HR & recruitment

Key Responsibilities: Supervise Labour Relations Consultants, review work quality, and provide coaching and guidance. Monitor team performance metrics and ensure service delivery standards are met. Facilitate internal disciplinary procedures and ensure consultant accountability. Oversee workload allocation, leave management, and client assignments. Conduct internal training sessions, coaching, and performance feedback sessions. Manage escalated client matters and provide expert Labour Relations advisory support. Draft and implement internal policies and Standard Operating Procedures (SOPs). Core Competencies: Proven leadership and people management ability. Strong understanding of Labour Relations frameworks and legal compliance. Strong communication, delegation, and mentoring skills.