Location
toronto, on, Canada
Posted
June 03, 2026
Job Description
Elevate your career as a Senior IT Support Manager in Toronto, specializing in Oracle Transaction Monitoring and AML solutions. This role requires overseeing incident management and enhancing client IT support.
In this senior position, you will utilize your extensive experience in F5 network routing, Oracle databases, and Tomcat/Apache. Leading a dedicated team, you will ensure efficient IT operations and uphold compliance while integrating systems and driving service improvements.
Key Responsibilities: • Manage incident and change management processes • Oversee IT operations ensuring client satisfaction • Drive continuous service improvement through analysis • Develop IT solutions aligned with client needs • Coordinate project deliverables, timelines, and milestones
Requirements: • 10+ years of IT management experience • Strong knowledge of Oracle AML and FCCM • Familiarity with database query performance tuning • Experience managing offshore teams and vendo...
In this senior position, you will utilize your extensive experience in F5 network routing, Oracle databases, and Tomcat/Apache. Leading a dedicated team, you will ensure efficient IT operations and uphold compliance while integrating systems and driving service improvements.
Key Responsibilities: • Manage incident and change management processes • Oversee IT operations ensuring client satisfaction • Drive continuous service improvement through analysis • Develop IT solutions aligned with client needs • Coordinate project deliverables, timelines, and milestones
Requirements: • 10+ years of IT management experience • Strong knowledge of Oracle AML and FCCM • Familiarity with database query performance tuning • Experience managing offshore teams and vendo...