Location
puebla de zaragoza, puebla, Mexico
Posted
July 20, 2026
Job Description
TaskUs is seeking an experienced Sr. IT Support Specialist for our Puebla, MX location. You will supervise level 2 technical support staff, handle password resets, desktop setups, patching, and new-hire processing, while monitoring system health across assigned environments.
Strong English skills are required, with 3+ years in IT desktop administration and people management. Certifications like ITIL v3 or ServiceNow are preferred as you help drive enterprise projects and vendor coordination.
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