Senior IT Support Engineer (AS400, RPG Programming) SW228
PASONA SINGAPORE PTE. LTD.
Full-time
Other-General
Location
singapore, singapore, Singapore
Posted
June 30, 2026
Job Description
Senior IT Support Engineer (AS400, RPG Programming) Responsibilities
- System Support (Problem Solving & Troubleshooting)
- Provide programming support for WINGS and related sub systems
- Provide helpdesk support to ERP System
- Investigate, troubleshoot, and solve WINGS problems
- Check the helpdesk system for issues and problems encountered and enquiries faced by subsidiaries
- Provide solutions to the problems, guide, and coach IT personnel in the related subsidiaries in solving the issues faced (If the issues are complex, must solve the issues for the subsidiaries)
- System Management
- Check and support recovery for the WINGS by ensuring that backup procedure is developed & practised for all the data
- Check and improve system operation in subsidiaries through suggestions and feedback from users
- Training and Coaching
- Arrange and perform trainings for the IT perso...