Location
george town, penang, Malaysia
Posted
July 16, 2026
Job Description
Ams Osram is seeking an ITSM specialist to support central functions across IT, HR, Finance by shaping and governing service delivery. You will apply ITIL/ITSM best practices, manage incidents, problems, changes, and service requests, and drive improvements through data-driven analysis.
The role requires collaboration with senior stakeholders, strong communication, and the ability to navigate multiple priorities in a dynamic environment, ensuring compliance with SLAs and KPIs while optimizing
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