Senior IT Service Management Engineer

Ams Osram

Full-time IT & Technology
Apply Now
Location
george town, penang, Malaysia
Posted
July 16, 2026

Job Description

Ams Osram is seeking an ITSM specialist to support central functions across IT, HR, Finance by shaping and governing service delivery. You will apply ITIL/ITSM best practices, manage incidents, problems, changes, and service requests, and drive improvements through data-driven analysis.

The role requires collaboration with senior stakeholders, strong communication, and the ability to navigate multiple priorities in a dynamic environment, ensuring compliance with SLAs and KPIs while optimizing

#J-18808-Ljbffr