Senior IT Helpdesk Engineer, IT Services
DeKalb County Economic Development Corporation (DCEDC)
Job Description
Working conditions:
- Must be authorized to work in Singapore without sponsorship.
- Fully onsite based in our office in Downtown.
- At least 5-8 years of relevant experience in IT support or helpdesk.
As an ITS Support Engineer, you'll be the go-to knowledge expert for Amazon’s corporate employees, providing seamless end-to-end services and friction‑less on‑site technical support to keep productivity secure and uninterrupted. Amazon’s ITS Support Engineers are dedicated, dependable and customer‑focused, owning the overall IT experience and ensuring employees have the tools and resources they need to be successful, innovative and efficient.
ITS Support Engineers possess an advanced understanding of IT standards, systems and equipment deployed throughout Amazon. They can work independently or collaborate with partner teams and contractors, managing projects while maintaining a high le...