Senior IT Helpdesk & Desktop Support Specialist

Sutherland Global

Full-time Technical Support & Administration
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Location
johannesburg, gauteng, South-Africa
Posted
July 21, 2026

Job Description

Sutherland Global is seeking a deskside support engineer in Johannesburg to provide L2 desktop support for end users. You will troubleshoot Windows 10/11, Office 365, and related applications, coordinate with network and security teams, and ensure timely ticket closure.

Strong communication and ITIL-style incident handling are essential. The role involves asset management, patching, and supporting a mixed environment with on-site requirements in Gauteng.

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