Senior IT Desktop Support Engineer - Global VIP User Support
HCLTech
Full-time
Tecnología de los mensajes y la información
Location
saltillo, coahuila, Mexico
Posted
July 24, 2026
Job Description
HCLTech in Saltillo is seeking an experienced Desktop Support Technician to partner with IT design teams and L1 Service Desk. You will deliver 24x5 on-site support for desktop and mobility technologies, imaging, and VIP user assistance across locations.
Responsibilities include troubleshooting Windows and collaboration tools, maintaining knowledge bases, and adhering to incident processes. A IT/CS degree and 5 years of experience are preferred.
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