Location
ahuntsic north, qc, Canada
Posted
June 09, 2026
Job Description
Become a Senior IP Customer Support Engineer at Nokia in Sunnyvale, CA, dedicated to resolving advanced customer network issues worldwide. Use your expertise to provide high-level technical support and solutions.
As part of Nokia’s R&D support team, you will interact with global colleagues to debug, adapt, and enhance product functionalities for our customers. Strong communication skills and a proactive, detail-oriented approach are essential for this position, where you will build your expertise in IP network solutions that cater to our expanding customer base.
Key Responsibilities: • Resolve elevated customer support issues efficiently • Communicate with R&D and business units for solutions • Maintain records of issues and resolutions • Generate release notes and updates for projects • Conduct adaptations to installed products as needed
Requirements: • Engineering degree or equivalent experience required • Solid understanding of IP routing and VPN technolog...
As part of Nokia’s R&D support team, you will interact with global colleagues to debug, adapt, and enhance product functionalities for our customers. Strong communication skills and a proactive, detail-oriented approach are essential for this position, where you will build your expertise in IP network solutions that cater to our expanding customer base.
Key Responsibilities: • Resolve elevated customer support issues efficiently • Communicate with R&D and business units for solutions • Maintain records of issues and resolutions • Generate release notes and updates for projects • Conduct adaptations to installed products as needed
Requirements: • Engineering degree or equivalent experience required • Solid understanding of IP routing and VPN technolog...