Job Description
Req Id:
At Bell, we do more than build world‑class networks, develop creative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
We are looking for a dynamic Senior Incident Specialist to join our Bell Mobility Radio operations team.
In this role, you’ll be in charge of leading the incident management process to resolution and restoring our Radio service operations swiftly. You will also log and categorize recurring incidents as problems to improve incident management protocols.
To be a successful Senior Incident Specialist, you should have an aptitude for picking up new technologies and procedures. Ultimately, an outstanding Senior Incident Specialist should excel at multitasking and remain judicious during major incidents.
Key Responsibilities
- Overseeing the incident management process and team members involved in resolving the incident.
- Responding...