Senior Freshservice ITSM Architect: Migration & Automation
Netstratum Technologies
Full-time
Other-General
Location
dubai, dubai, United-Arab-Emirates
Posted
June 15, 2026
Job Description
Netstratum Technologies is seeking an experienced ITSM professional in Dubai, UAE to lead the design and implementation of our service management platform, Freshservice. The ideal candidate will have at least 5 years of experience with Freshservice, possessing strong skills in workflow automation, ITIL frameworks, and experience in ITSM migrations. Key responsibilities include overseeing the migration from Cherwell to Freshservice and ensuring optimized service delivery. Competitive salary package offered as per industry standards.
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