Job Description
About the job Senior Executive Assistant (Spanish Bilingual)
Position: Senior Executive Assistant
Number of hours: 40 hours/week
Schedule: Barcelona, Spain (PST equivalent)
Tasks required:
Daily morning (CET) call with client to:
give update/receive tasks also
set priorities for the day/week/month
to ask questions and
give and receive feedback.
This call is “chaired” by the EA and careful preparation is required
Hands-on approach:
Prepare a detailed call agenda and talking points
Maintain a running log of tasks, deadlines, and client preferences
Follow up promptly after each call with summaries and action plans
Respond promptly and professionally to customer inquiries via live video chat, email, phone , and social media DMs
Maintain a high level of empathy, accuracy, and customer satisfaction in every interaction ...