Location
vancouver, metro vancouver regional district, Canada
Posted
July 14, 2026
Job Description
What you’ll do
You will lead an engineering group focused on building the systems and product experiences that power customer acquisition, activation, and retention at the company, including prospecting, onboarding, account setup, verifications, integrations, and implementation workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI‑enhanced customer journeys. The ideal candidate is a seasoned engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.
Responsibilities
- Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding and implementation experience.
- Collaborate with cross‑functional partners across Produ...