Senior Digital Support Technician

Full-time Computer Occupations

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Shaw Education Trust is seeking a Senior Digital Support Technician to join our Digital Services team, providing expert technical leadership across our Staffordshire schools. This is an exciting opportunity to play a key role in delivering reliable, secure and innovative digital services that support teaching, learning and operational excellence. 

Working closely with school-based IT teams and the Regional Heads of Digital Services, you'll provide advanced technical expertise, mentor colleagues and help shape the continuous improvement of our digital infrastructure. You'll also ensure our schools remain compliant with security and IT standards while building strong relationships with staff across the Trust.

Key responsibilities include:

Acting as the senior technical escalation point, resolving complex hardware, software and network issues that cannot be resolved by school-based IT technicians. 

Support...