Location
Crewe, Cheshire, United Kingdom
Posted
July 14, 2026
Job Description
Service Designer Lead
Location: Crewe - Hybrid Working
Rate: £36.49 per hour
Hours: 37 hours per week
Contract: Fixed-term contract until April 2027
Are you an experienced Service Designer with a passion for transforming public services?
We're looking for a Service Designer Lead to join a major transformation programme, leading the design and delivery of innovative, user-centred services that improve outcomes for residents and staff.
This is an exciting opportunity to work at a strategic level, influencing senior stakeholders, leading a multidisciplinary service design function, and driving complex organisational change.
The Role
As Service Designer Lead, you will:
Lead the Council's service design function and establish best practice across the organisation.
Manage and develop a team of Service Designers, providing coaching, direction and support.
Lead complex service redesign and transformation programmes from discove...
Location: Crewe - Hybrid Working
Rate: £36.49 per hour
Hours: 37 hours per week
Contract: Fixed-term contract until April 2027
Are you an experienced Service Designer with a passion for transforming public services?
We're looking for a Service Designer Lead to join a major transformation programme, leading the design and delivery of innovative, user-centred services that improve outcomes for residents and staff.
This is an exciting opportunity to work at a strategic level, influencing senior stakeholders, leading a multidisciplinary service design function, and driving complex organisational change.
The Role
As Service Designer Lead, you will:
Lead the Council's service design function and establish best practice across the organisation.
Manage and develop a team of Service Designers, providing coaching, direction and support.
Lead complex service redesign and transformation programmes from discove...