Location
toronto, on, Canada
Posted
July 16, 2026
Job Description
Job Description
What you get to do in this role:
- Become an SME in production database troubleshooting, ServiceNow instance performance issues, and Linux performance analysis on-prem and on Hyperscaler
- Own complex incident RCA across multi-tenant PostgreSQL/MariaDB fleets at scale
- Develop observability and automation to prevent recurrence of critical issues
- Influence infrastructure decisions that shape our multi-tenant cloud platform
- Mentor and collaborate with engineers across operations, support, and development
- Strong experience with performance and stress testing tools and approaches for driving realistic customer simulations
- 5+ years of database management and performance tuning
- 5+ years of experience supporting or testing large-scale web-based distributed applications on containers such as Apache/Tomcat, JBoss, WebLogic, and Web Sphere in a Unix environment
- 3+ year...