Senior Data Center Support Services Technician

Regular Employee Computer Occupations

Identifies opportunities for others to replace or upgrade server components. Validates cabling, checking network environment build and connectivity is established. Monitors and assigns work in ticketing environment, mentoring less experienced technicians or implementing technical solutions. Trains advance fix and repair techniques that align with corporate objectives and adheres to standard operating procedures (SOPs) and method of procedures (MOPs) for operational Data Center Change Control processes. Acts as a technical liaison for technical and non-technical teams, providing subject matter expertise to identify and resolve resiliency, reliability, and availability risks.

Requirements:

Knowledge of server/storage/network hardware systems and components.

Excellent time management skills.

Detail-oriented with excellent organizational skills.

Be a good team player.

Strong interest in learning new DC concepts and technology.

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