Senior CX Leader – Public Transit Experience

Go-Ahead Singapore

Full-time Other-General
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Location
singapore, singapore, Singapore
Posted
July 24, 2026

Job Description

Go-Ahead Singapore is seeking a Senior Customer Experience Manager to deliver customer-focused initiatives and lead a high-performing team. You will drive an end-to-end CX roadmap across interchanges, depots and digital channels, while collaborating with local authorities and internal stakeholders to ensure exceptional service delivery.

The role requires strong communication, leadership and a proactive, detail-oriented mindset to improve commuter experiences in a fast-paced transport environment.

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