Senior Customer Support - Montgomery, AL (Onsite)

Gainwell Technologies

Full-time Information and Record Clerks
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Location
Montgomery, Alabama, United States
Posted
July 08, 2026

Job Description

Summary

As a Senior Customer Support - Montgomery, AL (Onsite) at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.


Your role in our mission


This is an important position in Gainwell’s commitment to helping clients deliver better health and human services outcomes.

  • Provide knowledgeable responses to basic client questions; elevate more complex cases to appropriate staff as needed
  • Put your skills to work to solve client problems, update account history and follow up with clients to confirm their inquiry or request is resolved
  • Adhere to the client’s SLAs and consistently meet production t...

    • Job Details

    • Job Type
      Full-time
    • Category
      Information and Record Clerks
    • Date Posted
      July 08, 2026
    • Application Deadline
      August 17, 2026