Senior Customer Success Manager

Bask Health

Full-time Sales
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Location
remote, remote, Canada
Posted
July 13, 2026

Job Description

A look into the day to day:

  • Building logic-based questionnaires (asynchronous visits) through the Bask software (if you have experience with building logic based workflows, you’ll be great at this!)
  • Helping customers launch and upsell medications from start to to finish
  • Triaging bask software and order related questions and issues that come up for any of your accounts, any time of the day

We're Looking For

A self-starter who is passionate about enhancing the customer experience; you take pride in demonstrating the value of the products and services to your customers. You think outside of the box, excel at creative problem-solving, and are comfortable taking on projects that you have potentially never done before! You are a people‑person - empathetic, self‑aware, low ego, and extremely positive - and are comfortable working in a small collaborative team where you'll wear many hats. You are pa...